The course aims to equip participants with professional change management skills and methodologies in accordance with the standards of the Global Change Management Organization.
It also aims to prepare participants for the CCMS exam to obtain the professional certification in Change Management by enhancing their theoretical and practical competence in understanding the concept of change management, assessing change impact, evaluating organizational readiness, developing a change strategy, formulating and implementing the change plan, completing it, and applying the code of conduct for change management according to the ACMP methodology—
all of which helps them guide their teams through change and deal with its ongoing fluctuations with greater flexibility.
- Clarifying the key concepts of Change Management according to the standards of the Global Change Management Organization
- Understanding the methods and techniques for formulating,implementing, and monitoring the change plan
- Knowing how to formulate a development strategy
- Understanding the relationship between Change Management and Project Management
- Introducing the different Change Management methodologies
- Learning the mechanisms and processes for sustaining change
- Understanding the institutional processes of Change Management
Module One: Shifting Mindsets
- The nature of the change process
- The relationship between change and strategic planning
- Types of organizational changes
- The relationship with project management
- Roles and responsibilities of change management
- Organizational alignment and change management
Module Two: Change Impact Analysis and Assessment
- Identifying the required change
- Determining the reason for requesting the change
- Developing a clear vision of the future state
- Defining goals, objectives, and success criteria
- Identifying sponsors responsible for the change
- Identifying stakeholders impacted by the change
- Assessing the impact of the change
Module Three: The Change Management Process
Module Four: Organizational Readiness Assessment
- Assessing alignment of the change with strategic objectives and performance measures
- Assessing external factors that may influence organizational change
- Assessing the organizational culture related to change
- Assessing organizational capability for change
- Assessing organizational readiness
- Assessing communication needs, communication channels, and the ability to deliver key messages
- Assessing learning capabilities
- Conducting a change risk assessment
Module Five: Developing the Change Management Strategy
- Developing the communication strategy
- Developing the sponsorship strategy
- Developing the stakeholder engagement strategy
- Developing the change impact and readiness strategy
- Developing the learning and development strategy
- Developing the measurement and benefits realization strategy
- Developing the sustainability strategy
Module Six: Developing the Change Management Plan
- Developing a comprehensive change management plan
- Integrating change management with project management plans
- Reviewing and approving the change management plan
- Developing feedback mechanisms for performance monitoring
Module Seven: Executing the Change Management Plan
- Implementing, managing, and monitoring the execution of the change management plan
- Adjusting the change management plan as required
Module Eight: Completing Change Management Efforts
- Evaluating outcomes against objectives
- Designing and conducting lessons-learned evaluations
- Establishing internal best practices
- Obtaining approval to close, transfer ownership, and release resources
Technical Competencies to Be Developed
- Analyzing the current state and identifying areas for improvement
- Assessing change impact and organizational readiness
- Planning and executing the change process
- Formulating the change management strategy
- Effectively integrating change management with project management
- Developing leadership and stakeholder management skills
York British Academy
