Commission for Case Manager Certification

The Commission for Case Manager Certification is the foremost and largest nationally accredited organization dedicated to the certification of case managers and disability management specialists. As a nonprofit, volunteer-driven entity, the Commission administers the CCM® credential for case managers and the CDMS® credential for disability management specialists. Recognized as the most prominent and prestigious certification body in the field, the Commission is committed to upholding the highest standards in case management practice.

In alignment with its core values, the Commission is dedicated to respecting, valuing, and celebrating the diverse attributes of all professionals within the case management and disability management fields. The Commission actively promotes diversity, equity, and inclusion within these professions, reflecting its commitment to fostering an inclusive environment.

Through the development and management of a comprehensive professional certification for qualified case managers, CCMC will promote, advance and advocate for:

• consumer protection
• quality case management practice
• ethical standards and behavior
• scientific knowledge development and dissemination

The topics of the Commission for Case Manager Certification (CCMC) exam are based on the knowledge that an experienced case manager should know and understand.

Exam domains:

• Care Delivery and Reimbursement Methods
• Psychosocial Concepts and Support Systems
• Quality and Outcomes Evaluation and Measurements
• Rehabilitation Concepts and Strategies
• Ethical, Legal, and Practice Standards

• 88% of CCMs say certification has had a positive impact on their career.
• 94% have recommended the CCM to other case managers.

CCMs seek certification to:

• Improve employment options
• Advance professional standing
• Enhance personal growth

The target audience for the Commission for Case Manager Certification® (CCMC) includes case managers and healthcare professionals such as nurses and social workers who aim to validate their expertise. It also encompasses employers seeking certified professionals to enhance care quality, students pursuing relevant degrees, industry leaders focused on improving case management practices, and individuals interested in advancing their credentials through continuing education.

To determine your eligibility for the Commission for Case Manager Certification (CCMC), you should review the Certification Guide. Key eligibility requirements typically include:

• Current licensure or certification in a health or human services discipline that allows you to conduct an assessment independently
• Baccalaureate or graduate degree in social work, nursing, or another health or human services field that promotes the physical, psychosocial, and/or vocational well-being of the persons being served
• 12 months of acceptable full-time case management employment experience supervised by a board-certified case manager (CCM)

CCMC is the first nationally accredited case manager credential. Case managers who have earned the Certified Case Manager (CCM®) credential have the expertise, knowledge, and professional experience to provide the right services to patients across the continuum of care, including those with serious or complex medical conditions, and/or catastrophic injuries and illnesses. The CCM® credential means that case managers are committed to uphold the highest professional and ethical standards.

Today’s professional and board-certified case managers are found in health care, workers' compensation, behavioral health, insurance, managed care organizations, or other practice settings. Tens of thousands of board-certified and professional case managers are employed in a range of healthcare settings and in independent practice, and, according to the Bureau of Labor Statistics, case management is one of the fastest-growing occupations.

• The CCM examination is practice-based, meaning all items are based around knowledge that an experienced case manager should know and understand. There isn’t any course or education required to take the exam or to prepare for the exam.
• Exam duration: 3 hours
• If you do not pass the exam the first time you take it, you can retake the exam, pending that you are still within your initial eligibility
• Each individual who takes the exam is provided a preliminary pass/no pass notification on their computer screen
• total of 180 multiple choice questions
• Passing Score: Typically, around 70%
• Preparation Resources: Study guides, practice exams, and online courses are recommended to ensure readiness for the exam